Individuals posing as Freedom Credit Union
Know Who You Are Talking To
Individuals being asked to purchase gift cards to “test their account”.
Please be warned! Some members have recently reported receiving phone calls from 877-631-5851, with scammers that claim to be Freedom Credit Union representatives. The scammers inform members that there is an issue with their account number ending in #### and request our members to use their debit cards to purchase and activate gifts cards. Members are then instructed to call the scammers back with the gift card information to confirm activation and to “test their account”. In doing so, our members have now given the gift card information to scammers to use, at their cost!
It’s important to remember that Freedom Credit Union will never contact you and ask you to verify your account information. For your protection, you should never provide any personal, non-public information about yourself or your accounts to anyone that has called you directly to request the information. In addition, please remember to dispose of important documents like bank or credit card statements and tax forms by shredding them. For added security, many people choose to enroll in electronic billing and electronic statements.
If you think you may have been compromised, please call us at (413) 739-6961 or toll free at (800) 821-0160.