Back to Top

Freedom Credit Union

Header Image

September is National Mortgage Professionals Month

When people think about buying a home, they often assume the first step is contacting a real estate agent. In reality, it’s their mortgage professional who works with them from start to finish. September is designated as National Mortgage Professionals Month to recognize these hardworking professionals who help turn people’s dreams of home ownership into reality.

“All of our employees are dedicated to serving our members, but our mortgage professionals play a major role in what is often the biggest and most stressful investment our members make during their lifetimes—the purchase of a home,” said President and CEO of Freedom Credit Union, Glenn Welch.

We salute our four experienced, licensed mortgage loan originators:

Lisa Mish—With nearly 15 years of experience, Lisa enjoys helping consumers find the best mortgage available to suit their needs. Based in Springfield, she is bilingual in English and Spanish. Contact her at (413) 505-5735 or, NMLS #50274

Pamela Patenaude—Based in Ludlow, Pamela offers more than 10 years of experience helping borrowers navigate every step of the mortgage process and is committed to making the process as smooth as possible. Contact her at (413) 505-5780 or, NMLS #719008

Stacey Pinardi—With over 20 years in the mortgage industry, Stacey brings vast knowledge, honesty and commitment to guide you through the entire lending process. She is based in Turners Falls and understands the uniqueness of our local market. Contact her at (413) 505-5786 or, NMLS #436661

Viktorija Randall—Fluent in English, Russian and Lithuanian, Viktorjia has been a mortgage loan originator at Freedom for over 10 years. Based in Springfield, she will work hard to make the mortgage process stress-free for you. Contact her at (413) 505-5712 or, NMLS #689655

Mortgage professionals can help you purchase or refinance a primary or vacation home, or obtain a second mortgage or home equity line of credit. They assist with pre-qualification and will educate you about different mortgage programs, such as conventional, fixed-rate mortgages; MassHousing; ONE Mortgage and jumbo first mortgages, as well as FHA, USDA and VA loans. They will help you navigate every step of the mortgage process from the application to gathering the necessary paperwork and communicating with the appraiser, title officer, escrow officer, loan processor and underwriter.

Ready to begin your journey to home ownership, or need help with a refinance? Contact us or apply online today.

Freedom Credit Union is federally insured by NCUA. Shares and Deposits in excess of NCUA limits are fully insured by MSIC. Equal Housing Lender. NMLS #478769.