Privacy Policy

Freedom Credit Union Protects Your Privacy

Please see the chart below to see the types of information we collect and share.

What does Freedom Credit Union do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Overdraft History
  • Account balances and Transaction or Loss History
  • Account transactions and Checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reason Freedom Credit Union chooses to share; and whether you can limit the sharing.

Reasons we can share your personal informationDoes Freedom Credit Union share?Can you limit this sharing?
For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYESNO
For our marketing purposes- to offer our products and services to youYESNO
For joint marketing with other financial companiesYESNO
For our affiliates' everyday business purposes- information about your transactions and experiencesNOWE DON'T SHARE
For our affiliates' everyday business purposes- information about your creditworthinessNOWE DON'T SHARE
For our affiliates to market to youNOWE DON'T SHARE
For our nonaffiliates to market to youNOWE DON'T SHARE
Who We are
Who is providing this notice? Freedom Credit Union
What we do
How does Freedom Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Freedom Credit Union collect my personal information?We collect your personal information, for example, when you
  • Open an account or provide your mortgage information
  • Apply for a loan or Share your driver's license
  • Provide account information

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can't I limit all sharing?Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state laws.
AffiliatesCompanies related by common ownership or control. They can be financial and non financial companies.
  • Freedom Credit Union does not share with our affiliates.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Freedom Credit Union does not share with non-affiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies, broker - dealer investment and insurance services.
Other important information
For Massachusetts Members- We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing - without your authorization. State law: If you give us written permission to share information about your electronic fund transfers, such permission will expire after 45 days.

Mailing address: Freedom Credit Union, 1976 Main Street, P.O. Box 3009, Springfield, MA 01101-3009