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Freedom Credit Union

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If you want to be part of a winning exciting team, please see below our current opportunities.  Please submit your resume and letter of intent to hrjobs@freedom.coop indicating what opportunity you would like to be considered for.

 

TELLER/MSR POSITION POSTING (Part-Time, Main Office Location)

 

 

Essential Duties and Responsibilities:  (Other duties may be assigned)

 

  • Receives and processes current transactions, accepting deposits, withdrawals,loan payments.
  • Sells money orders and official checks.
  • Provides routine information concerning Credit Union products and services in accordance with Credit Union policies.
  • Balances cash drawer and makes settlement of daily activities.
  • Reviews and explains transactions to members regarding their accounts.
  • Cross-sells all products and services of the Credit Union.
  • Types, files and performs other duties as assigned.
  • Collects money for special products and promotions.
  • Assists the new account desk in the opening of all new deposit accounts, performing account maintenance, responding to member inquiries and accepting consumer loan applications.
  • Process and deliver mail.
  • Up to 25 hours per week.
  • Requires flexible availability and includes every Saturday.

 

 Qualification/Skill Requirements:

 

  • Responsible for maintaining Credit Union’s quality service standards.
  • Verbally interacts with members, fellow employees and vendors.
  • Reads, writes and performs mathematical computations.
  • Ability to follow oral and written directions.
  • Knowledge about credit union system, its structure, common language and acronyms, philosophy and Credit Union’s mission statement.
  • Ability to operate standard office equipment and tools, such as personal computer, fax machine, postage machine, photocopier and typewriter.

 

 Education and/or Experience:

 

  • High School Diploma or equivalent required or equivalent combination of education and experience.
  • Some cash handling experience in a financial institution or related experience.
  • Good organizational and communication skills.
  • Accuracy.

 

 HEAD TELLER POSITION (full time Main Branch)

Responsible for the oversight and the quality of member service of the Tellers. Requires thorough working knowledge of all teller functions.  The Head Teller will perform all functions of the teller as well as:

  • Order cash for the branch and maintain branch cash limits (including ATM and teller limits). Manage vault cash; buy and sell cash from/to tellers during normal business hours.  Assure that vault cash is balanced at all times. 
  • Oversee the daily processing and balancing of all tellers.  Research, recover and report teller errors appropriately.  Accurately balance the branch, including the Check 21 process, at the end of each business day.
  • Assure proper handling and security of negotiable items (traveler’s checks, money orders, official checks, etc.).  Maintain inventory controls of traveler’s checks and gift cards.
  • Adhere to and enforce compliance with Bank Secrecy Act (BSA) including CIP policies and procedures and proper completion and handling of Currency Transaction Reports and Suspicious Activity Reports. 
  • Assist members and/or tellers with problems that cannot be solved or which extend beyond the normal policies of the credit union.  Process overrides and answers questions for tellers.
  • Perform daily balancing of the ATM. Verify deposit envelope accuracy and perform appropriate daily hold maintenance for ATM deposits.  Supply ATM with cash as needed. Train tellers to act as back up for ATM maintenance.
  • Check night depository under dual control on a daily basis.  Log night deposit transactions.  Verify and process all night depository transactions with the help of tellers.
  • Maintain current knowledge of all products and services of the credit union.
  • Actively cross sell and meet member needs.
  • Provide a wide variety of member services in a backup capacity to the Branch Officer and MSR team; accept loan applications, open accounts and follow up to resolve member problems and inquiries.
  • Open/close the branch as required by the Branch Officer.
  • Carry out supervisory responsibilities as directed by credit union policies and procedures.  

Requirements:

  • High School Diploma or equivalent or equivalent combination of education and experience required.
  • Must have at least two years related experience in a credit union or bank. At least one year must have been as a Teller.
  • Minimum two years in a supervisory capacity preferred.

 

TELLER POSITION (full time Chicopee Branch)

 

Essential Duties and Responsibilities:  (Other duties may be assigned)

 

  • Receives and processes      current transactions, accepting deposits, withdrawals,loan      payments.  Sells money orders and official checks.
  • Provides routine      information concerning Credit Union products and services in accordance with      Credit Union policies.
  • Balances cash drawer and      makes settlement of daily activities.
  • Reviews and explains      transactions to members regarding their accounts.
  • Cross-sells all products      and services of the Credit Union.
  • Types, files and      performs other duties as assigned.
  • Assists other tellers      and with the new account desk when necessary
  • Process and deliver mail

 

 Qualification/Skill Requirements:

 

  • Responsible for maintaining Credit Union’s quality service standards.
  • Verbally interacts with members, fellow employees and vendors.
  • Reads, writes and performs mathematical computations
  • Ability to follow oral and written directions
  • Knowledge about credit union system, its structure, common language and acronyms, philosophy and Credit Union’s mission statement.
  • Ability to operate standard office equipment and tools, such as personal computer, fax machine, postage machine, photocopier and typewriter.

 

 Education and/or Experience:

 

  • High School Diploma or equivalent required or equivalent combination of education and experience.
  • Some cash handling experience in a financial institution or related experience.
  • Good organizational and communication skills.
  • Accuracy

 

Mortgage Loan Officer (Full-Time)

Major Function

Under the general direction of the CLO/Vice President of Lending and the Mortgage Manager, and in accordance with established policies and procedures, solicits mortgages for the credit union.  Assists branch loan interviewers as needed.

Essential Duties and Responsibilities 

  • Solicits outside business contacts in an effort to produce mortgages for the credit union.
  • Works with correspondent banks for terms and conditions for loan sales.’
  • Handles government sponsored loans through the government or direct with correspondents.
  • Produces monthly contact information for review.
  • Interviews loan applicants.  Documents income, debt, and credit history.
  • Requests relevant documentation for verification (i.e., income tax returns, bank account numbers, purchase agreements and property descriptions).
  • Determines if applicant meets establishment standards for further consideration.
  • Informs applicant of closing costs such as appraisal, credit report, and attorney’s fees.
  • Notifies applicant and/or other individuals to resolve discrepancies such as credit report reflecting late payment history, etc.
  • Notifies applicant of mortgage acceptance or denial in writing.
  • Prepares and submits mortgages requiring Private Mortgage Insurance (PMI) for approval.
  • Presents financing options at First Time Home Buyer Seminars.
  • Prequalifies applicants for mortgage loans. Follows up with applicants over next 30-90 days to see if they have found a home to purchase.
  • Handles telephone inquiries and provides information as requested by members relative to mortgage products.
  • Keeps supervisor informed of any/all issues relating to mortgage department operations.
  • Attends and assists with home shows and mortgage seminars.  May also be requested to attend other functions such as real estate and home builders meetings
  • Complies with any/all reasonable requests made by supervisor.

Qualification/Skill Requirements

  • Credit and underwriting skills and/or experience a must.
  • Knowledge of mortgage lending and mortgage related delivery channels required. 
  • Excellent oral and written communication skills and the ability to multi-task.
  • Knowledge of all Windows applications (i.e., MS Word, Excel, Outlook, Access).

 Education and/or Experience 

  • High School Diploma or equivalent required, college degree preferred.
  • Minimum of five (5) years’ experience originating mortgage loans. 
  • Well versed in all conventional and government mortgage loan programs.
  • Excellent knowledge of secondary market guidelines. 

 

Teller/MSR (Part-Time, Chicopee)

Essential Duties and Responsibilities:  (Other duties may be assigned)

  • Receives and processes current transactions, accepting deposits, withdrawals, loan payments.  Sells money orders and official checks.
  • Provides routine information concerning Credit Union products and services in accordance with Credit Union policies.
  • Balances cash drawer and makes settlement of daily activities.
  • Reviews and explains transactions to members regarding their accounts.
  • Cross-sells all products and services of the Credit Union.
  • Assists with new account functions; opening accounts and performing account maintenance
  • Types, files and performs other duties as assigned.
  • Up to 25 hours per week, requires flexible availability and includes every Saturday.

Qualification/Skill Requirements:

Responsible for maintaining Credit Union’s quality service standards.  Verbally interacts with members, fellow employees and vendors.

  • Reads, writes and performs mathematical computations.
  • Ability to follow oral and written directions.
  • Knowledge about credit union system, its structure, common language and acronyms, philosophy and      Credit Union’s mission statement.
  • Ability to operate standard office equipment and tools, such as personal computer, fax machine, postage machine, photocopier and typewriter.

 Education and/or Experience:

  • High School Diploma or equivalent required or equivalent combination of education and experience.
  • Some cash handling experience in a financial institution or related experience.
  • Good organizational and communication skills.
  • Accuracy.

 

Teller/MSR (Part-Time, Cooley Street)  

Essential Duties and Responsibilities:  (Other duties may be assigned)

  • Receives and processes current transactions, accepting deposits, withdrawals, loan payments.  Sells money orders and official checks.
  • Provides routine information concerning Credit Union products and services in accordance with Credit Union policies.
  • Balances cash drawer and makes settlement of daily activities.
  • Reviews and explains transactions to members regarding their accounts.
  • Cross-sells all products and services of the Credit Union.
  • Types, files and performs other duties as assigned.
  • Collects money for special products and promotions.
  • Assists other tellers and with the new account desk when necessary.
  • Process and deliver mail.
  • Up to 25 hours per week.
  • Requires flexible availability and includes every Saturday.

 Qualification/Skill Requirements:

  • Responsible for maintaining Credit Union’s quality service standards.  Verbally interacts with members, fellow employees and vendors.
  • Reads, writes and performs mathematical computations.
  • Ability to follow oral and written directions.
  • Knowledge about credit union system, its structure, common language and acronyms, philosophy and      Credit Union’s mission statement.
  • Ability to operate standard office equipment and tools, such as personal computer, fax machine, postage machine, photocopier and typewriter.

 Education and/or Experience:

  • High School Diploma or equivalent required or equivalent combination of education and experience.
  • Some cash handling experience in a financial institution or related experience.
  • Good organizational and communication skills.
  • Accuracy.