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About Us

Freedom’s Story Begins in 1922

Freedom’s story began in 1922 when it was originally chartered as the Western Massachusetts Telephone Workers Credit Union. From a small office in the telephone company building on Worthington Street in Springfield, Massachusetts, the credit union grew until we found a new home on Main Street in Springfield. Today, this branch serves as the credit union’s headquarters.

As demand for the benefits of a credit union grew, we applied for a community charter. In January 2001, membership eligibility was greatly expanded to include anyone who lived or worked in Hampden, Hampshire, Franklin or Berkshire counties.

Highlights from Freedom’s History

2004: In January, the membership voted to change the credit union’s name, marking the birth of Freedom Credit Union. New branches were opened in Chicopee and Northampton.

2005: We created the Credit Union Partners (CUPs) program to provide businesses a no-cost benefits package to their employees including credit union membership and special promotions. We also opened a new branch in Turners Falls.

2009: We opened our Greenfield and Feeding Hills branches.

2010: Easthampton branch opened.

2011: We opened a second Springfield branch in Sixteen Acres.

2012: We opened our Ludlow branch.

2014: Membership eligibility was expanded again to include anyone attending college in the four counties of western Massachusetts, and we opened our branch within Roger L. Putnam Vocational Technical Academy.

2019: We merged with West Springfield Federal Credit Union, opening our new West Springfield branch.

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