MAX by Phone
MAX is also available by phone at (800) 821-0160, enhancing your experience with seamless call routing as well as a range of banking transactions 24/7.
To access MAX's banking features by phone:
- Call (800) 821-0160 and use phrases such as:
- Telephone Banking
- Check My Balance
- Make a Payment
- Make a Transfer
- MAX will ask a few questions to authenticate who you are and your account information.
- Once you're authenticated, you are logged in for the rest of the call and can make multiple transactions
- If you need more time to collect your information, ask MAX to "Hold On" or "Give me a second"
MAX can help with:
- Checking balances
- Transferring funds
- Making loan payments
- Viewing transactions
- Inquiring about other products and services